Your matboard order takes a many-stepped path through our warehouse before it leaves us.  All along the way we carefully check and recheck to make sure you get just what you ordered.

Step One – The mats are cut down from full sheet size to mat blanks – per your outside/frame size dimensions – on a computerized, guillotine-style chopper.

Step Two – The blanks are then taken to a mat cutter (a person) who enters your window specifications into a computerized mat cutter (a machine). Each blank is inserted one at a time into the machine and a window is cut in a continuous flowing movement.  

Step Three – The mats are then taken to our Quality Control Station where an eagle-eyed colleague checks them for:
correct outside & inside dimensions
proper setback and border sizes
appropriate color

    They also look for:
    flaws, marks and spots on the mat face
    dinged, or ragged bevels
    corner overcuts or irregular angles (should be a sharp 90 degree)

    And then, they recount them to make sure the quantity is right.

Step Four – Next is Staging, where the mats are shrink wrapped into bundles and then are placed on a shelf with the other products you’ve  ordered.

Step Five – A shipping colleague carefully packs your merchandise in a box, seals it, processes payment, generates an invoice and mailing label, and places it on the shipping dock awaiting either FedEx or USPS pick up.