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Latest News and Helpful Tips from Documounts

Archive for the ‘general information’ Category

Illustration and Presentation Boards Now Available

Thursday, August 25th, 2011

We are excited to to let you know that we’re now carrying Crescent’s popular Illustration Board (in Standard and Rag) and the Ultra Black 8 Art and Presentation Board.

All three boards are great for doing your art and for mounting or presentation.  Currently we are offering these boards in small packs in six sizes.

Learn more about Art and Presentation boards.

Getting Started Selling your Art

Wednesday, August 3rd, 2011

There are a number of pages on the Documounts website dedicated to you folks that are just getting started selling your art or photographs. We understand that it can be overwhelming.   We wanted to take some time in this post to just list a few pages that have been created with you in mind. You’re always welcome to call us, as well, during business hours and we can help you with any questions you have.

Just Starting Out -This page has the basics that you are probably looking for with links to the most popular pages.

Mat Basics – This explains how to know what size mat you need.

Mat Design Center - This page will help if you’re not sure how exactly you want to design your mat? Single or Double? Centered or Weighted?

Mounting Options - This tells you the different adhesives you can use and what they are good for. You will need an adhesive method to attach your artwork to the mounting board.

Focus on Art Festival - Getting ready for an Art Fair or Festival? This page is just for you.

Not sure about all you need for matting your art in a metal frame?  A wood frame?  Showing it in a Clear Bag? Follow those links.

You can also always check out the many tutorials on Documounts 101

Having trouble finding the information you need? You can try the search option in the upper right hand of the screen or contact us anytime.

Payment Processing Update

Thursday, July 14th, 2011

We’re pleased to tell you, our valued customers, that Documounts has upgraded our call center and online payment processing to become compliant with the Payment Card Industry Security Standards.

In order to do this we had to make some changes to the way your credit card information will be processed. These changes will ensure an even more secure payment processing solution.  When you purchase products from Documounts, your account information will be separated and not retained so that supplier details flow through us, while sensitive account information runs through the Payflow secure servers.

The only way your non-website ordering process will differ is that now we will no longer have your credit card information history when you call or email in an order.

The only way your online ordering process will differ is that once you are ready to enter your credit card information a new window will open that is on the Paypal Payflow secure site.

These changes may be a little bit of a nuisance for you in the moment, but we are sure they will keep you and your sensitive information more secure.

More information: In 2004, major credit card companies, recognizing the need to secure sensitive card holder information in the wake of increasing electronic commerce, created the Payment Card Industry Data Security Standard (PCI DSS).  PCI DSS is determined by the Payment Card Industry Security Standards Council, which is governed jointly by the major payment card issuing companies, Visa, MasterCard, Discover, American Express, and JCB International.

Since the government has not instituted laws with regards to payment card security standards, the PCI DSS compliance program is voluntary for merchants.

Now that Documounts is fully PCI compliant, you can rest easy knowing that your sensitive account information is safeguarded by one of the leaders in online payment processing.

Stock Up & Save on our Overstock Mat Blanks

Wednesday, March 9th, 2011

We have a large selection of Terry’s Specials right now and we want you to know about these great deals so you can take advantage.

Terry’s Specials are what we’ve always called our Mat Blank packs of assorted fall-off board. We usually have them in 8×10 in assorted whites, but we are often out of the other options.

Right now we are full up with 8×10 assorted whites, blacks and colors (these will usually be somewhat assorted, but you could end up getting a lot of one color). We also have a good stock on 11×14 assorted whites, blacks and colors.

These specially priced mat blanks are sold in packs of 25. The 8×10′s are $5.00 a pack and the 11×14′s are $9.75 a pack. That comes out to 20 cents and 39 cents each.

Use our Terry’s Special Assorted Mat Blanks for all kinds of backing or keep on hand to cut windows in. These blank mat packs are also great for crafts, bookmaking, backing for storage of papers or prints or for using in art projects or presentations.

Art Festival season is coming up! Stock up on these while we have them and you’ll have a head start on what we think will be a busy season.

Save $10, $20 or $30 – Sale Ends 2/23

Thursday, February 17th, 2011

Good news for you! You can now save anywhere from $10.00 to $30.00 on your next order from now until Wednesday February 23rd.

You must use code FEBELV to get the discount.

Choose your products and choose your discount at Documounts.